Bio of French Impressionist Painter Boudin

Bio of French Impressionist Painter Boudin Louis Eugà ¨ne Boudins pint-sized paintings may not enjoy the same reputation as the more ambitious works by his star pupil Claude Monet, but their diminutive dimensions should not diminish their significance. Boudin introduced his fellow Le Havre resident to the pleasures of painting en plein air, which decided the future for talented young Claude. In this respect, and although he was technically a key precursor, we may consider Boudin among the founders of the Impressionist movement. Boudin participated in the first Impressionist exhibition in 1874, and also exhibited in the annual Salon that year. He did not participate in any subsequent Impressionist exhibitions, preferring instead to stick to the Salon system. It was only in his last decade of painting that Boudin experimented with the broken brushwork for which Monet and the rest of the Impressionists were known. Life The son of a sea captain who settled in Le Havre in 1835, Boudin met artists through his fathers stationery and framing shop, which also sold artists supplies. Jean-Baptiste Isabey (1767-1855), Constant Troyon (1810-1865) and Jean-Franà §ois Millet (1814-1875) would come by and offer the young Boudin advice. However, his favorite art hero at the time was the Dutch landscapist Johan Jongkind (1819-1891). In 1850, Boudin received a scholarship to study art in Paris. In 1859, he met Gustave Courbet (1819-1877) and poet/art critic Charles Baudelaire (1821-1867), who took an interest in his work. That year Boudin submitted his work to the Salon for the first time and was accepted. Beginning in 1861, Boudin divided his time between Paris during the winter and the Normandy coast during the summer. His small canvases of tourists on the beach received respectable attention and he often sold these quickly painted compositions to the people who had been captured so effectively. Boudin loved to travel and set out for Brittany, Bordeaux, Belgium, Holland and Venice quite often. In 1889 he won a gold medal at the Exposition Universelle and in 1891 he became a knight of the Là ©gion dhonneur. Late in life Boudin moved to the south of France, but as his health deteriorated he chose to return to Normandy to die in the region that launched his career as one of the maverick plein-air painters of his era. Important Works: On the Beach, Sunset, 1865The Nurse/Nanny on the Beach, 1883-87Trouville, View Taken from the Heights, 1897 Born: July 12, 1824, Trouville, France Died: August 8, 1898, Deauville, France

The Holocaust and its Survivors Children

The Holocaust and its Survivor's Children Evidence shows that the children of Holocaust survivors, referred to as the Second Generation, can be deeply affected both negatively and positively- by the horrific events their parents experienced. The intergenerational transmission of trauma is so strong that Holocaust-related influences can even be seen in the Third Generation, children of the children of survivors. We are all born into some story, with its particular background scenery, that affects our physical, emotional, social and spiritual growth. In the case of children of Holocaust survivors, the background story tends to be either a stifled mystery or overflowing with traumatic information. In the first case, the child may feel drained and in the second case overwhelmed.Either way, a child whose background story includes the Holocaust may experience some difficulty in their development. At the same time, the child may gain from their parents experience some helpful coping skills. According to studies, the long-term effects of the Holocaust on the children of survivors suggest a psychological profile. Their parents suffering may have affected their upbringing, personal relationships, and perspective on life. Eva Fogelman, a psychologist who treats Holocaust survivors and their children, suggests a  second generation  complex characterized by processes that affect identity, self-esteem, interpersonal interactions, and worldview. Psychological Vulnerability Literature suggests that after the war many survivors quickly entered into loveless marriages in their desire to rebuild their family life as quickly as possible. And these survivors remained married even though the marriages may have lacked emotional intimacy. Children of these types of marriages may not have been given the nurturance needed to develop positive self-images. Survivor-parents have also shown a tendency to be over-involved in their childrens lives, even to the point of suffocation. Some researchers suggested that the reason for this over-involvement is the survivors feeling that their children exist to replace what was so traumatically lost. This over-involvement may exhibit itself in feeling overly sensitive and anxious about their childrens behavior, forcing their children to fulfill certain roles or pushing their children to be high achievers. Similarly, many survivor-parents were over-protective of their children, and they transmitted their distrust of the external environment to their children. Consequently, some Second Gens have found it difficult to become autonomous and to trust people outside their family. Another possible characteristic of Second Gens is difficulty with psychological separation-individuation from their parents. Often in families of survivors, separation becomes associated with death. A child who does manage to separate may be seen as betraying or abandoning the family. And anyone who encourages a child to separate may be seen as a threat or even a persecutor. A higher frequency of separation anxiety and guilt was found in children of survivors than in other children. It follows that many children of survivors have an intense need to act as protectors of their parents. Secondary Traumatization Some survivors did not talk to their children about their Holocaust experiences. These Second Gens were raised in homes of hidden mystery. This silence contributed to a culture of repression within these families. Other survivors talked a great deal to their children about their Holocaust experiences. In some cases, the talk was too much, too soon, or too often. In both cases, secondary traumatization may have occurred in Second Gens as a result of exposure to their traumatized parents. According to the American Academy of Experts in Traumatic Stress, children of Holocaust survivors may be at higher risk for psychiatric symptoms including depression, anxiety, and PTSD (Posttraumatic Stress Disorder) due to this secondary traumatization. There are four main types of PTSD symptoms, and a diagnosis of PTSD requires the presence of all four types of symptoms: re-experiencing the trauma (flashbacks, nightmares, intrusive memories, exaggerated emotional and physical reactions to things reminiscent of the trauma)emotional numbingavoidance of things reminiscent of the traumaincreased arousal (irritability, hypervigilance, exaggerated startle response, difficulty sleeping). Resilience While trauma can be transmitted across the generations, so can resilience. Resilient traits- such as adaptability, initiative, and tenacity- that enabled survivor-parents to survive the Holocaust may have been passed on to their children. In addition, studies have shown that Holocaust survivors and their children have a tendency to be task-oriented and hard workers. They also know how to actively cope with and adapt to challenges. Strong family values is another positive characteristic displayed by many survivors and their children. As a group, the survivor and children of survivor community have a tribal character in that membership in the group is based on shared injuries. Within this community, there is polarization. One the one hand, there is shame over being a victim, fear of being stigmatized, and the need to keep defense mechanisms on active alert. On the other hand, there is a need for understanding and recognition. Third and Fourth Generations Little research has been done on the effects of the Holocaust on the Third Generation. Publications about the effects of the Holocaust on the families of survivors peaked between 1980 and 1990 and then declined. Perhaps as the Third Generation matures, they will initiate a new phase of study and writing. Even without the research, it is clear that the Holocaust plays an important psychological role in the identity of Third Gens. One noticeable attribute of this third generation is the close bond they have with their grandparents. According to the Eva Fogelman, a very interesting psychological trend is that the third generation is a lot closer to their grandparents and that its a lot easier for grandparents to communicate with this generation than it was for them to communicate with the second generation. Given the less intense relationship with their grandchildren than with their children, many survivors have found it easier to share their experiences with the Third Generation than with the Second. In addition, by the time the grandchildren were old enough to understand, it was easier for the survivors to speak. The Third Gens are the ones who will be alive when all the survivors have passed on when remembering the Holocaust becomes a new challenge. As the â€Å"last link† to the survivors, the Third Generation will be the one with the mandate to continue to tell the stories. Some Third Gens are getting to the age where they are having their own children. Thus, some Second Gens are now becoming grandparents, becoming the grandparents they never had. By living what they were not able to experience themselves, a broken circle is being mended and closed. With the arrival of the fourth generation, once again the Jewish family is becoming whole. The ghastly wounds suffered by Holocaust survivors and the scars worn by their children and even their grandchildren seem to be finally healing with the Fourth Generation.

12 sentences on each of questions Essay Example | Topics and Well Written Essays - 500 words

12 sentences on each of questions - Essay Example They contained the subject of Dharma. The original formulation suggests four Ä Ã…›rama which are; the student, householder, renouncer and the hermit. By the virtue of being named as the Ä Ã…›rama, the four modes of life have their independent religious and social institutions. Furthermore, they were given their own legitimacy and theological valuation. This formulation posits the Ä Ã…›rama as mandatory modes of life which are suitable for various phases in the life of a human. The classical formulation eliminates the aspect of choice which was central in the original formulation. The Ä Ã…›ramas, in this case are converted to temporary periods as opposed to previously permanent vocations. Renunciation is the final phase which occupies a man’s life. As such, a person passes through different Ä Ã…›ramas in an orderly manner. This takes place at different times in a man’s life. The first phase begins when a boy undergoes verdict initiation. This is what is considered as entry into the Ä Ã…›ramas and the initiatory studentship is regarded as the first Ä Ã…›rama. This phase concludes with a ritual birth which indicates that the student can return to his parent’s home where he finds a partner. The â€Å"bare-bones† conception of Karma claims that right and wrong actions produce good and bad consequences for the agent who performs them. Many scholars have come to consensus to suggest that the theory of karma can be understood in terms of samskaras, which means dispositions or habits to repeat similar actions in the future. The contemporary interpretation of karma is that sankaras produce phala. The contemporary interpretation can be said to be plausible as a person needs not commit to the theory of Karma per se to admit that actions contribute to habits, some of which lead to success, others of which lead to failure. The affection can be expressed in both ways, i.e. as if God is one’s child or as if one is

Icon Research Paper Example | Topics and Well Written Essays - 1500 words

Icon - Research Paper Example Similarly shapes tend to impact mind in informative way (Ciotti par 1-5). The Icons used by Microsoft represents freedom and four colored blocks in the icon tell about aspects and range of products in which freedom is claimed. The information shared from an Icon design is easy to remember. The products aim at fulfilling consumer demands created by market dynamics. They are changed in order to have greater audience and fixate consumers with product characteristics. History of Icon creation is old and dates back to the Greek era. Churches, Citadels and certain Buildings wore Icons to make people feel their imposing presence. Today Icons are created and re-launched in different ways to convey variety of messages; there are fonts, shapes, abstract images or even simple lines to represent ideas, groups and consortium etc. For example some icons are colorless like that of Apple, Mercedes and certain news channels. They actually convey neutrality, balance or a message of calmness. Toblerone, one of the finest chocolate companies from Bern, Switzerland has a hidden silhouette in its Icon. A bear in mountain illustration conveys the product to be originally from Bern, The City of Bears. Icon used by Baskin Robbins flashes a figure of 31 whenever seen or reminded of. Similarly an arrow that forms a smiley under amazon.com has a tail on ‘A’ and head on letter ‘Z’. It conveys availability of almost everything one needs (Ad par 4 -8). These icons convey in variety of ways and are helpful in marketing of products and services. With time some icons lose their attraction or magnetism in the face of human psychological process of habituation. People stop paying attention and sometime more attractive and imposing icons surface as competitors with better marketing stunt. Microsoft can be cited as an example. The internet explorer in Microsoft operating system is not being used by most

Noli Me Tangere, El Filibusterismo Essay Example for Free

Noli Me Tangere, El Filibusterismo Essay Both novels, the Noli Me Tangere (Touch Me Not) and the El Filibusterismo, (The Filibuster) inspired by the patriotic ideals of national hero, Dr. Jose Rizal, depict the abuses suffered by the native indios at the hands of Spanish tyrants. The Noli paints us an ugly, yet clear picture of the so-called social cancer that deteriorates the society. The first of those two masterfully-crafted works, the Noli lays the most liberal, realistic and fearless view of the countrys well-being during the 300-year Spanish regime. It illustrates the rotten system of governance, the illicit ways of the church and the unfavorable trade of the privilege class. The Noli also relates how the government, the church and the privilege class manipulate the people. The government deprives the youth of education and how they use the peoples ignorance to their advantage. The treacherous friars by means of God and faith controlled the people, making them dummies of all sorts. On the other hand, the privilege class used their elite status to get ahead of everybody, by hook or by crook employing the me first attitude. In the Noli, the weak and disposed seemingly lose hope resulting to unfortunate deaths (as the case Pilisopo Tasyo) and sometimes insanity. (as the case of Sisa) Hence the oppressed formed a brotherhood that hopes to liberate the country by use of force. To no avail, due to disorganization and lack of arms, each and every attempt at resistance failed. In Noli, the character of Juan Crisostomo Ibarra was introduced, an intelligent and promising young man who has high hopes of changing the course of the country.

ADHD and My Family: Searching for a More Scientific Explanation :: Attention Deficit Hyperactive Disorder

ADHD and My Family: Searching for a More Scientific Explanation My father, like many Asian immigrants, left India to pursue his educational goals in America in order to provide a better life for his family. He arrived in the U.S. with fourteen dollars in his coat pocket, a suitcase in his hands, and a will to succeed. For my father, in a place like America where opportunities were plentiful and where hard work actually paid off there was no excuse not to succeed. The practical translation of this belief meant that if his children worked hard in school there was nothing they too could not achieve. As such, in my father's household, not doing well in school was not an option. Because of his cultural background my father found my brother's poor performance in school incomprehensible. I too was puzzled by my brother's attitude towards school. He and I grew up in the same house with the same parents and the same set of values. Yet, he seemed to not care about school at all. For a long time, my family and I attributed my brother's C's in school and obvious inability to concentrate to laziness and a lack of motivation. My brother's diagnosis with Attention Deficit Hyperactivity Disorder (ADHD) was both a welcomed explanation and a shock to my parents. On the one hand, my mother and father had begun to question their parenting abilities, and this allowed them to shift the blame from themselves. On the other hand, they had a very limited understanding of mental illness. In particular, the concept of mental illness itself was not something they were terribly familiar with. For my parents, problems of the mind were problems that existed within the scope of personal will power. In many ways, I partially subscribe to the world-view that my parents hold. As such, until recently, I've been skeptical of my brother's diagnosis. In particular, at the time, it seemed to me that distractibility was something that I too suffered from. I didn't enjoy forcing myself to concentrate, but I did it because I knew that I had to. In addition, my brother seemed perfectly capable of concentrating when he was playing soccer, watching the Discovery channel or playing video games. In my mind, his problems appeared to be that he was spoiled and didn't like being told what to do. In addition, I think that ADHD gave everyone in my family the excuse that they needed.

Baldwin Bicycle Company Essay

Baldwin Bicycle Company is its own independent bicycle shop that has been in business for almost 40 years. Last year Baldwin had sold 98,791 bikes which accounted for nearly $10 million in sales for 1982. Suzanne Lesiter is the marketing Vice President of Baldwin and has just been offered a proposition from Karl Knott, a buyer from Hi-Valu to possibly start producing bikes for them. Baldwin had never conducted any business with a chain department such as Hi-Valu since it was use to its own independent retailers. There were three conditions that must be met in order for the deal to be made between the two companies. The first condition is that Hi-Valu wants to have ready access to a large pool of inventory, but didn’t want ownership of the bicycles till it reached its stores or would pass the four month deadline of being held at their regional warehouses. Hi-Valu would then have 30 days to pay Baldwin. When looking at this new system of inventory, Baldwin will be adding new costs that have to deal with the regional warehouses of Hi-Valu. These asset related costs include record keeping costs of $7,156.38, inventory insurance of $2,146.91, state property tax of $5,009.46, inventory-handling of $22,066.13, and pilferage of $3,578.13. These relevant costs add up to about $39,957.07. Baldwin must also add other asset costs for the way the inventory system is being run. Baldwin will not expect to show any sales for at least the first two months considering most of their bikes will be at the regional warehouses. Even after they have been transported to one of Hi-Valu’s stores or have reached the four month deadline, Baldwin still has to wait an additional 30 days for their payment from Hi-Valu. These extra variable costs include materials for two months at $165,833.33, Work in Progress at $34,600, Finished Goods at $34,600, Goods at Hi Valu at $288,333.33, and the pay period of 30 days for the Accounts Receivable at $192,637.50. As a whole there are asset related costs of $755,594.57. This outweighs the relevant revenue that is gained from the â€Å"Challenger† series which makes for high capital investments which seem very risky. The fact that Baldwin must pay interest on the inventory also adds additional costs which skyrocket the relevant cost up to $1,427,419.15 at the worst case scenario of four months.

Groupon Case

9-511-094 REV: JUNE 13, 2011 SUNIL GUPTA RAY WEAVER DHARMISHTA ROOD Gro oupon n e as of On November 29, 2010, the technology industry wa buzzing with rumors o Google’s bid for Group pon, a two-y year-old web bsite that pro omoted daily deals offeri y ing deep dis scounts from local merch hants. Google reportedly offered at lea $3 billion, eclipsing a r e o ast rival $2 billion bid from Y Yahoo. And as Groupon re a esisted, Goog quickly rai gle ised its offer t as much as $6 billion. 1 to s Ind dustry expert and financ analysts were sharply divided on Google’s mo and Grou ts cial w y ove upon’s poten ntial value. A multibillion A n-dollar valua ation for a com mpany that is in a busines with virtua no s ss ally barrie to entry an is younger than my tod ers nd r ddler is absurd Forrester Research reta analyst Su d,† ail uchitra Mulpuru said blun 2 David Kirkpatrick, a former Fort ntly. K tune magazin columnist, sniffed, â€Å"Gro ne oupon isn’t even a techn nology company, for goo odness’ sake. It’s a discou unter that ha appens to us the se Intern net. †3 Bu others rega ut arded the company highl emphasizi ly, ing its specta acular growt Forbes cro th. wned Group pon the â€Å"fast test growing company ev ver,†4 while m media indust veteran a try and journalist John t Battel marveled, â€Å"I’ve never seen anything like it—we since Goog And just as Google la lle s g ell, gle. t apped the Ye ellow Pages in a fraction of the time, Gr n roupon seems to be on trac to do the sa s ck ame to Googl 5 le. † At the end of a frantic week, Groupon surprised m t n many observe by rejecti ers ing Google’s offer. Shortl after, the company anno ly ounced that it had raised $ $950 million f from private investors, and was d rumored to be laying the groun ndwork for an initial publ offering. T events pr a lic The rompted a br roader debat about whether Silicon Valley—whic had recent seen very high valuati te V ch tly y ions for Face ebook, Twitte and Zyn er, nga—was sho owing signs of another b bubble. Jeff Clavier, man naging partn at ner SoftTe VC and a well-known angel inves ech n stor, predicte â€Å"There m not be a b implosion but ed, may big n, down the road there will be a bu n unch of blood and tears. †6 d Com mpany Origins Gr roupon, a por rtmanteau of the words â€Å"group† and â€Å" f â€Å"coupon,† gr rew out of Th Point, an o he online comm munity for col llective action The site hel n. ped people p propose and promote soci campaigns such ial s as com mpany boyco and chari fundraiser Each camp otts ity rs. paign’s creato specified i â€Å"tipping p or its point,† the pa articipation le evel that was required befo supporter were called to act. The ti ore rs d ipping featur was re _______ _______________ ____ ___________ ________________ _______________ _______________ _______________ ________________ ______ Professo Sunil Gupta an Ray Weaver an Research Asso ors nd nd ociate Dharmishta Rood prepared th case. The auth his hors thank Paul Bu utler for contribu uting to online dat collection. This case was develope from published sources. HBS case are developed solely as the basis f class ta c ed es for discussi ion. Cases are not in ntended to serve as endorsements, sources of primary d s data, or illustrations of effective or ineffective manageme s ent. Copyrig  © 2011 Presiden and Fellows of Harvard College. To order copies or request permission to reproduce ma ght nt H T n aterials, call 1-800-5 545-7685, write Ha arvard Business School Publishing, Bo oston, MA 02163, or go to www. hbsp o p. harvard. edu/edu ucators. This publica ation may not be d digitized, photoco opied, or otherwise reproduced, poste or transmitted, without the permis ed, w ssion of Harvard Bu usiness School. This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupon designed to allocate the community’s resources only when a campaign had broad support. It also gave advocates of a cause an incentive to recruit others. The Point was founded in 2007 by Andrew Mason, then a master’s student in public policy at the University of Chicago. When an investor approached him with a funding offer, Mason decided to drop out of school and focus on the project full-time. But with an audience too small for advertising to sustain it, The Point initially struggled to generate revenue. Then Mason noticed that many of the most popular campaigns banded consumers together to get volume discounts from retailers. He decided to try pre-arranging similar deals and promoting them on the site for commissions. 7 The experiment was such a success that in November 2008, it was spun off as a separate business, with 27year-old Mason its Founder and CEO. Two hallmarks of Groupon—a focus on local merchants and a self-imposed limit to a single promotion each day—were designed to cope with minimal scale and resources. Mason explained: Have a different [offer] but only one every day so our very small community will still be large enough so that if we channel it all into one thing we’ll be able to achieve the critical mass that we need in order to make a success†¦. That’s part of why we went local. It became possible to go around to the people in our office building for starters. We kicked it off with just 500 people that we got signed up on our mailing list. Sales representatives began pitching merchants across Chicago on the idea of promoting their businesses by selling aggressively discounted vouchers for services to Groupon’s customer base. In return, Groupon would take a cut of each sale. The concept resonated with both business owners and consumers, and Groupon quickly expanded to other cities , beginning with Boston, New York, and San Francisco. After six months, the company had run more than 100 deals and had acquired 60,000 email subscribers. 9 Running and Marketing Groupon Promotions Merchant Profiles and Sales To generate deals, Groupon initially relied on an inside sales team in Chicago that called on local merchants around the country, closing business over the phone and email. Over time, it also began building an outside sales force of account executives based in local markets, starting with large population centers and other cities in which its business had grown rapidly. Though Groupon featured a wide variety of businesses, some themes emerged. Services predominated, though deals for products were not uncommon, especially baked goods and other foods. There was a strong emphasis on leisure, entertainment and recreation (Table A), and occasionally on novel experiences such as helicopter tours and exotic car rentals. Utilitarian services were less popular. One early flop was pet daycare: â€Å"We learned over time that people don’t want to experiment with who is watching their animal,† a company spokesperson explained. 10 2 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 5 511-094 Table A e Merchan Category Mix nt M Category C Activities A Dining D Salon & Spa S Merchandise M Membership (e. g. Gym) M Tourism T Hotel H % of Deals 29% 28% 20% 15% 7% 1% 1% Source: Steve Carpenter, â€Å"What Makes Groupon Tick,† TechCrunch, Ma 2, 2010. Based on analysis of a deals run in Q 2010. s † ay d all Q1 A survey cond ducted by mar rketing servic firm Merc ces chantCircle fo ound that loca businesses faced al a vari iety of challen nges in reach hing customer For one th rs. hing, they had very tight b d budgets: more than e half of the 8,500 bu o usinesses surv veyed spent le than $2,50 on marketi annually. They often lacked ess 00 ing . he expertise to adopt new media and te a m echnologies (Figure A). Consequentl the lure of an ly, outsourced online promotion with no up-fro expense w compellin And comp w ont was ng. pared to tradi itional adver rtising, Group pon’s impact was relatively easy to obse w y erve and mea asure. Figur A re Local Business Mark B keting Budgets and Preferr Outl ets red Facebook or other social me edia pro? le Online yell low pages or local n news site Custom emails mer Blog Print yell low pages Direct mail D Print n newspaper 0% 10% 20% 30% 4 40% 50% 60% 70% Source: MerchantCircl Merchant Con le nfidence Index su urvey, February 2 2011. Prepa aring the De eal When a merch hant signed on for a prom o motion, it wo orked with G Groupon to d decide the sp pecific produ or service to be offered and its disco uct d ounted price, ordinarily at least 50% of list. As wit The , ff th Point’ social camp ’s paigns, the de was valid only if the nu eal umber of buy yers achieved a tipping poi set int by the merchant. Other terms included the voucher’s ex e O xpiration date and, in som cases, lim on e me mits 3 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 11-094 Groupon individual or total purchases. Groupon’s standard agreement was a 50/50 split of voucher revenues, but merchants sometimes negotiated better terms. Groupon’s editorial staff wrote advertising copy to promote each offer. Their descriptions were intended to be entertaining as well as informative, oft en striking an irreverent and offbeat tone. One early deal for a Swedish massage, for example, was accompanied by a FAQ that read: Q: Where is Sweden? A: Sweden is a moon colony where aliens have been teaching American astronauts advanced massage technique for hundreds of years. Q: What is so special about a Swedish massage? A: First of all, the technique comes from outer space. Second of all, it is very advanced. Finally, it relieves the body of lots of stress. Q: How big are the masseuses’ hands at Lincoln Park Massage? A: Good question, for hand size is extremely important in massage. They’re a size 25 on average. Q: That’s not like, disgustingly large monster hands, is it? A: No, that’s just a little above average for humans. Perfect for masseuses. Q: There’s gotta be a catch. Where is the fine print? A: There is no fine print. Here are the completely reasonable stipulations on today’s deal in totally normal size print†¦. The deal terms, ad copy and an accompanying photograph were then assembled for online presentation (see Exhibit 1 for an example, and Exhibit 2 for representative deals in selected cities). Groupon scheduled promotions according to merchant preferences, though it sometimes committed only to a launch window rather than a specific date. Running the Deal Consumers signed up at Groupon. com to get their city’s daily deals, and could request notifications via email, Facebook or Twitter feeds. Each deal was posted online at midnight; outgoing alerts followed in the early morning. Most Groupons were available for purchase for only 24 hours, and a virtual hourglass counted down the remaining time. The deal page also showed a running tally of vouchers sold throughout the day. Groupon processed consumers’ online transactions, then paid out the merchant’s cut of the revenue in three equal installments 5, 30, and 60 days later. Online accounts contained each subscriber’s available Groupons, which could be printed in advance or presented to the merchant on a smartphone. Groupons for online stores included a unique code to be entered at checkout. Although the vast majority of Groupons featured local businesses, national brands were occasionally promoted with deals that were coordinated across cities. Groupon ran its first such deal in August 2010 with The Gap, offering $50 worth of merchandise for $25. It was a huge hit, generating $11 million on sales of 445,000 units. 11 Subsequent offers from Nordstrom Rack and Barnes & Noble were even more popular. And in February 2011, a deal touting new routes on Virgin America sold out in eight minutes. 12 These big promotions generated buzz that increased Groupon’s brand awareness and motivated new customers to sign up. This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 Groupon Subscribers Marketing Groupon to Consumers Many people first learned about Groupon when friends or family alerted them to deals through email and social media. T o encourage this word of mouth, Groupon gave customers $10 toward a future purchase for each referral. 13 It also set up an affiliate marketing program for bloggers and websites to earn commissions of up to 15% on referred traffic. 4 Facebook and Twitter were Groupon’s top referring sites, accounting for 44% and 8% of traffic respectively in January 2010. 15 Groupon also got attention for a contest in which one customer was challenged to â€Å"Live Off Groupon† for an entire year. This â€Å"Groupawn† would be provided an unlimited supply of Groupons for things to eat, do, and buy across America, but could not spend any cash. If successful, he would win a $100,000 prize. Several hundred hopefuls applied, and 28-year-old Chicagoan Josh Stevens was chosen as the winner. Stevens began the challenge in May 2010, posting updates and pictures in various social media along the way. 6 Over time, Groupon began supplementing these efforts with paid advertising, spending h eavily on Google AdWords and AdSense. And in February 2011, the company launched its first TV campaign with a Super Bowl ad, for which each spot cost a reported $3 million. 17 The campaign tried to capture Groupon’s quirky sense of humor, but became a lightning rod for controversy. Each spot featured a celebrity who first appeared to be promoting a social or political cause, then segued into a Groupon endorsement. Actor Timothy Hutton, for example, intoned: The people of Tibet are in trouble. Their very culture is in jeopardy. But they still whip up an amazing fish curry. And since 200 of us bought at Groupon. com, we’re getting $30 of Himalayan food for just $15 at a Himalayan restaurant in Chicago. Many people took offense, accusing Groupon of trivializing and exploiting the Tibetans’ plight. Although Groupon was the second-most mentioned Super Bowl advertiser in online discussions, much of the conversation was unflattering: negative sentiment spiked from 10% in January to 60% the day after the game. 18 One viewer tweeted, â€Å"Groupon seems to have achieved the unique feat of paying $3M to lose customers who previously loved them. 19 Mason initially defended the campaign as tongue-in-cheek, but when criticism persisted, he decided to pull the ads. 20 Consumer Response Groupon became very popular among a customer base that tended to be young, well-educated, unmarried, and relatively affluent. Over three-fourths of subscribers were women (Exhibit 3). Consumers enthused not only about the m oney Groupon saved them, but also about its convenience, variety, and other benefits. I Love Groupon! From my first purchase, I have been hooked. I have purchased several Groupons and have never had a problem redeeming them. The merchants have always been appreciative of my participation in the Deal. 21 I think I’ve gained weight trying all the restaurant and bakery deals! But that’s where the cycling and exercise deals come in, along with some pampering specials. I’m on a wellbalanced Groupon diet! 22 5 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupo on Groupon al llows me to discover even d nts/activities in NYC—I’m a tourist in my hometow m wn 2 th hanks to this savvy group. 3 s Redem mptions typic cally began with a big su w urge in the f first month a after a deal w run, the was en declined to a fairly stea t ady, lower rat and finally spiked again shortly befo expiration (Figure B). te, y n ore n Figure B Typical Gro oupon Redem mption Pattern n Source: Me erchant Welcome Guide, downloa e aded from www w. groupon. com/p pages/day-of-yo our-feature. But so ome vouchers were never used. Buye sometime reported fe s r ers es eeling â€Å"Grou upon remorse e† when offe that had seemed irresi ers s istible became less appeal ling in retrosp pect. One Ch hicago residen nt recalled th hinking, â€Å"Wh doesn’t wa a Segway tour? † as he spent $160 for four tick ho ant y e kets, only to let them expire because he never got around using them. And a Boston wom with $25 in voucher h a g man 50 rs from vario group bu ous uying sites lam mented, â€Å"Ther just isn’t en re nough time in the day to d it all. I mad n do de a spreads sheet, and it’s so sad, the ey’re all com ming due. † Gr roupon didn’ disclose no ’t on-redemptio on rates, but various estim mates put the number betw e ween 10 and 30 percent. 4 Many state l laws, howeve er, stipulated that vouchers could be re d edeemed for their purchas price after e t se expiration, of ften for several years. Th remedy was explaine on Group his w ed pon’s websit though it was unclea how man te, t ar ny consumer were aware of it. rs e Value to Merchan t nts Positive Reactions R Many merchants he eartily endors Groupon for its ability to raise awa sed y areness, increa traffic, an ase nd 25 acquire ne customers Among them was Gerric Adachi, ow ew s. ck wner of Aiea G Grill in Portla and, Oregon:2 The concept is sheer genius The web-s e s. avvy, interac ctive format is so well th hought out forwar and backw rds wards. Who ever heard of acquiring 51 new, quali customers in one day e f 16 ity with no money up front? You were also righ about the G n w ht Groupon mem mber being a high grade custom mer, operatin at a sop ng phistication level far ab bove that o the typic of cal bargain hunter r/coupon cutter. Bill Ra aupp of San Diego Desserts concurred: â€Å"There is cle D : early no othe program th creates th er hat his brand aw wareness, with a positive direct effect to my bottom line. Groupo far outweighs any othe h d o m on er 26 advertisin or free adv ng vertising prog gram out there e. † 6 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 American Apparel ran a popular deal in which it offered $50 worth of clothing for $25, selling 133,000 vouchers. Afterwards, a company insider listed several positive effects. First, customers spent an average of $20 above the voucher’s face value when cashing in the deal. The promotion also attracted many new customers: â€Å"The killer was email address acquisition†¦. We converted approximately 25% of in store redemptions into signing up for our email list†¦ which is on track to generate an additional five to six figures in online revenue. † Finally, American Apparel negotiated a contract that gave Groupon â€Å"much much less than half† of the v oucher revenue. 27 Negative Reactions Despite such enthusiasm, Groupon’s effect on merchant profitability was hotly debated. One wellpublicized critique came from the owner of Posie’s Bakery and Cafe, who called using Groupon â€Å"the single worst decision I have ever made as a business owner†: I [told the Groupon sales representative] we would have to get at least 50% to cover our costs of product†¦. What I didn’t think clearly enough about was that that margin we mark up is what covers all of our other costs†¦ like staff, rent, utilities, etc. Our overhead is roughly $25,000/month, and this decision was about to make it so that we didn’t cover any of those other costs. [W]e met many, many wonderful new customers, and were so happy to have them join the Posie’s family. At the same time we met many, many terrible Groupon customers†¦ customers that didn’t follow the Groupon rules and used multiple Groupons for single transactions, and argued with you about it with disgusted looks on their faces, or who tipped based on what they owed (10% of $0 is zero dollars, so tossing in a dime was to them being generous). After three months of Groupons coming through the door, I started to see the results really hurting us financially. There came a time when we literally could not make payroll because at that point in time we had lost nearly $8,000 with our Groupon campaign. 28 U. S. Toy, a retailer in Kansas City, was also unsatisfied. It offered $20 worth of merchandise for $10, half of which went to Groupon. Customers snapped up 2,800 coupons, but managers became discouraged by their shopping patterns. Co-CEO Jonathan Freiden said, â€Å"It didn’t drive in new people, and the people that were coming in didn’t spend even our average sale. It was just sad. † He estimated that U. S. Toy lost money on three-quarters of the transactions, and that 90% of purchasers were existing customers. 29 Profit Drivers It became clear that the success of any particular daily deal depended on a ariety of factors, including the mix of new versus existing customers, upside spending at the time of redemption, and success in converting discount buyers into regular customers. Several surveys tried to measure these and assess merchant satisfaction, often with contrasting results (Table B). b a American Apparel’s gross profits averaged 53% of sales, accor ding to MSN Money. b Customer mix was not measured in any of these surveys. It was believed to vary widely, but a common assumption was that half of Groupon buyers were new customers. 7 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupon Table B Merchant Surveys about Experiences with Groupon and Other Daily Deals Merchant Responses Not reported 80 150 1,568 Promotional Partner(s) Groupon Groupon and others Groupon Groupon and others Spending Over Face Value avg redeemer spent 60% over face value Not asked 41% of redeemers exceeded face value Not asked % of Redeemers Who Made 1+ Repeat Visit 22% 19% 25% Not asked % of Merchants Who Would Run Another Deal 95% 93% 57% 45% Source Groupon Yipit daily deal aggregator Rice University marketing prof. MerchantCircle Sources: www. grouponworks. com/why-groupon; Ian Sherr, â€Å"Online Coupons Get Smarter,† The Wall Street Journal, August 25, 2010; Jim Moran, â€Å"Local Social Commerce: The Explosion of Group Buying,† blog. yipit. com, August 19, 2010; Utpal Dholakia, â€Å"How Effective Are Groupon Promotions for Business? †, September 28, 2010; MerchantCircle Merchant Confidence Index survey, February 2011. One cartoonist, poking fun at business owners’ potential naivete, summed up the dilemma this way: while Groupon â€Å"may bring in lots of customers,† merchants might â€Å"lose money on every sale† (Exhibit 4). Groupon, however, argued that bad outcomes were rare: 95% of merchants it surveyed were satisfied with their Groupon experience, and 96% would recommend it to others. 30 And in August 2010, the company reported a waiting list of 35,000 businesses. 31 Aggressive Growth Encouraged by its early success, Groupon expanded rapidly, replicating its model in new markets. By the end of 2009, the company operated in about 30 U. S. and Canadian cities, and business seemed to be booming in nearly every location (see Exhibit 5 for a sample). In 2010, Groupon set its sights on foreign territories, primarily by acquiring companies that had copied its model in their home countries—first in Western Europe, then South America, then Asia and elsewhere. The pace of this expansion was perhaps unprecedented: a little more than two years after its founding, Groupon had operations in more than 500 markets in 43 countries (Table C). One media outlet marveled, â€Å"We can’t think of a company—ever—that is so aggressive about going international so big, so fast. 32 The urgency was driven in part by the sense that an early mover could establish a lasting advantage. But some observers questioned Groupon’s ability to leverage its brand and experience overseas. 8 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 Table C Groupon’s Expansion Date Nov 08 Mar 09 Jun 09 Sep 09 Dec 09 Mar 10 Jun 10 Sep 10 Dec 10 Mar 11 Countries 1 1 1 1 1 1 18 29 35 43 Cities 1 2 7 18 28 40 150 230 300 500 Subscribers (Worldwide) Savings to Datea (North America) 50k 700k 1. 7M 3M 6M 13M 50M 60M $4. 5M $18M $42M $100M $285M $400M $900M a Aggregate consumer savings on Groupons sold in North American markets. Aggregate worldwide savings were $1,800M as of March 2011. Source: Compiled from company press releases archived at www. groupon. com/press. These acquisitions were funded in part by several rounds of venture capital financing: $30 million in December 2009, $135 million in April 2010, and $950 million in January 2011. As a result of its efforts, Groupon’s revenue exploded from $33 million in 2009 to $760 million in 2010. 33 Still, significant upside remained: only 6. % of respondents to the MerchantCircle survey had run a Groupon pro motion, with another 13% planning to do so in the coming months. And the local advertising market was estimated at $100 billion in the U. S. alone. 34 Growing Pains Groupon’s growth created significant management challenges, not least of which was the training and integration of newly hired and acquired personnel. The company ended 2010 with over 4,000 employees, up from just 120 the year before. 35 By comparison, Facebook’s employee count was less than 100 after two years in business, and around 2,000 in early 2011. This environment occasionally contributed to service failures and other snafus. One Groupon in Yokohama, Japan marketed home delivery from a local restaurant of osechi, a traditional New Year’s meal. Demand overwhelmed the business, and many osechi sets arrived late or in poor condition. In response, Mason posted an apology on YouTube, conceding that his company had â€Å"really messed up. † Customers were given refunds and credited 5,000 yen toward future purchases. 36 Another incident involved an FTD Valentine’s Day promotion. When browsing FTD’s website to redeem their purchases, customers noticed flower arrangements with sale prices (for which their vouchers weren’t valid) below the Groupon discounted price. Some accused FTD of overstating its retail prices to make the offer seem more attractive. FTD and Groupon denied this and called the situation a misunderstanding. Again, refunds were offered to the affected customers. 37 Groupons also sometimes adversely affected a merchant’s regular patrons, as one customer expressed in an online vent: I go to a Sushi bar who has offered a Groupon promotion. When I arrive there, I encounter a busy, under-staffed, ran-out-of-menu items restaurant where my full price is subsidizing the half-off diners who have destroyed a perfectly fine business for the next few days after the 9 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupon Groupon offer. It works for merchandise. For services, a Groupon success is a curse for regular customers/patrons. 8 To alleviate such problems, Groupon undertook a variety of measures, notably the expansion of its customer service organization to 1,000 employees. The company also rolled out new services to help merchants run promotions smoothly, including a capacity planning tool and a smartphone app for voucher verification and redemption. 39 Widespread Competition For all Groupon’s acclaim as a web darling—media had hailed it as â€Å"the next web phenomâ € 40 and â€Å"the it digital phenomenon of the moment†41—the operation was at its core remarkably simple. Groupon neither held inventory nor carried out fulfillment, relying instead on its merchant partners. Much of the technology required—email broadcasting, transaction processing, and a website that was fairly basic by Web 2. 0 standards—was mature and fairly cheap. In principle, nearly any organization with a customer database and a business sales function could offer its own daily deals. Accordingly, competitors sprang up in droves, numbering nearly 300 in the U. S. by early 2011. 42 Many closely imitated not only Groupon’s business model, but its look and feel as well (Exhibit 6). The largest of these rivals was Washington, D. C. -based LivingSocial. Although significantly smaller than Groupon, LivingSocial was also growing rapidly, and in January 2011 got a big boost by promoting $20 Amazon gift cards at half off. (Amazon had recently invested $175 million in the company. 43) Nearly 1. 2 million customers took the deal. By March, LivingSocial had 24 million subscribers, and was operating in more than 200 cities across 11 countries. 44 Established e-commerce properties also scrambled to participate in the daily deals phenomenon. Some of these served particular niches, such as OpenTable (restaurants), The Knot (wedding services), and Travelzoo (travel). A cottage industry of aggregators also emerged. These sites sourced no deals themselves, instead collecting and presenting a summary of others’ offers to earn commissions on referred traffic. But despite the onslaught, Groupon held a domestic market share of over 50%. 45 Some competitors tried to win merchants over by offering lower fees or leveraging other media. One of these was Double Take Deals, launched by Clipper Magazine, America’s largest distributor of local coupon magazines. The owner of Haydn Zug’s restaurant in Lancaster, PA, was persuaded. When I learned that Double Take Deals could pay out a higher percentage than Groupon,† he said, â€Å"I was intrigued. But when they offered me a free full-page ad in Clipper Magazine too, it sealed the deal. I knew that was something no one else could offer. †46 But perhaps the biggest threat came from the web heavyweights. Spurned by Groupon, Google began developing a competing service of its own cal led Google Offers. Industry experts expected Offers to promote deals that were relevant to a consumer’s current location, tying them to mobile phones and Google Maps (Exhibit 7). 7 Similarly, Facebook launched a location-aware product called Facebook Deals. It offered merchants a menu of promotions to suit different objectives, such as attracting new customers or encouraging repeat visits (Exhibit 8). Groupon 2. 0 To stay ahead of competitors, Groupon was developing a variety of innovations, sometimes collectively referred to as â€Å"Groupon 2. 0†. One of these was Groupon Stores, which enabled merchants 10 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 to set up virtual storefronts on Groupon’s website. From its store, each merchant could launch selfservice deals of its choosing, dictating the number and frequency of offers (Exhibit 9). Groupon took a commission of 10% of sales, rather than its customary 50%, on these promotions. Because this meant that consumers would have access to more than one deal at a time, Groupon created Deal Feed to collect and personalize each subscriber’s current offers. But the reception for these was lukewarm. One industry insider, noting that Groupon had quietly removed the â€Å"My Deal Feed† link from its navigation header, speculated that Groupon Stores was â€Å"dead on arrival. †48 A more ambitious initiative was Groupon Now. Its vision—similar to those of Google’s and Facebook’s new products—was to offer just-in-time, hyper-local promotions on GPS-equipped smartphones. Groupon Now featured a simple two-button interface: â€Å"I’m Hungry† and â€Å"I’m Bored. † The product was still in trials, but Mason made his ambitions clear: â€Å"It makes Google’s market look quite small if we get it right. It’s really tapping into the largest part of commerce in the U. S. —local. †49 Looking Ahead In a little more than two years, Groupon had transformed from an unknown startup into a global enterprise with 6,000 employees in more than 40 countries. A few months after Groupon turned down Google’s $6 billion offer, Bloomberg Businessweek reported that the company was in negotiations with bankers for an initial public offering that could value the company at $25 billion. 50 To some, Groupon appeared to be an unstoppable juggernaut. But detractors rattled off a laundry list of concerns. Could Groupon maintain the high fees it extracted from merchants? Would it be able to fight off Google, Facebook, and an army of copycats? Was the daily deals phenomenon a hot fad that would inevitably cool off? Some even questioned Groupon’s fundamental business model: did it deliver lasting value to merchants? Forrester’s Suchitra Mulpuru warned, â€Å"Everyone thinks this hyper growth is going to continue. If these merchants come to realize these consumers are not coming back, they’re not going to do more Groupons. And if they don’t do more Groupons the whole model falls apart. †51 Andrew Mason was acutely aware of these risks, laying them out in a 2010 year-end internal memo that cautioned his employees against complacency and challenged them to secure Groupon’s place among the great Internet businesses:52 Not only must we continue to beat the thousands of clones who lifted our idea and began at roughly the same time as we did, but now we must also beat the biggest, smartest technology companies in the world. They are coming HARD. If you feel a little like Frodo climbing Mount Doom, you can’t be blamed. Is it hopeless? How can we avoid the fate of the Internet darlings before us – Yahoo, MySpace, Friendster, AOL – that crashed as magnificently as they rose? Companies don’t lose to competitors – they lose to themselves. MySpace lost to itself, not Facebook. MySpace essentially handed Facebook the keys to the castle by devolving into a service that wasn’t delighting its customers. For whatever reason, it got stuck. It stopped innovating. By this time next year, we will either be on our way to becoming one of the great technology brands that define our generation, or a cool idea by people who were out executed and out innovated by others that were smarter and harder working. 11 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupon o Exhibit 1 Example Daily Deal D Source: Gro oupon. com. 12 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 Exhibit 2 Deal Profiles for Groupons Run in Various Cities Median Deal Terms City Austin, TX Boston, MA Charlotte, NC Chicago, IL Kansas City, MO Omaha, NE Phoenix, AZ San Francisco, CA Tampa, FL Vancouver, BC Launch Date Sep 2009 Mar 2009 Oct 2009 Oct 2008 Nov 2009 Feb 2010 Aug 2009 Jun 2009 Sep 2009 Apr 2010 Voucher Price $43 $42 $32 $37 $31 $29 $33 $42 $28 $46 Retail Value $110 $109 $86 $94 $90 $85 $96 $106 $82 $116 Tipping Point 59 94 25 130 51 24 37 56 42 54 Months Valid 5. 7 7. 6 7. 7 7. 3 7. 4 6. 6 7. 1 8. 1 7. 7 6. 9 Source: Compiled by case writers from deals run 10/08 – 12/10, archived on Groupon. com and ThePoint. com. 13 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupo on Exhibit 3 Groupon User Demogra U aphics Source: http p://www. group ponworks. com/w why-groupon/demographics. e 14 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 Exhib 4 bit A Cart toonist’s Take e Source: Tom Fishburn Marketoonist. com. ne, 15 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupon o Exhibit 5 Quarterly Results in Sel R lected Cities Source: Com mpiled by case writers from arch w hived deal results on Groupon. co m and ThePoint s o t. com. 16 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 5 511-094 Exhib 6 bit Some Competing Daily Deals C D Sources LivingSocial. com, BuyWithM s: Me. com, and GiltCity. com. C 17 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupon o Exhibit 7 Sample De from Goog Offers eal gle Source: http p://techcrunch. c com/2011/01/25 5/sneak-peak-google-offers/. o 18 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 Exhib 8 bit Facebo Deals ook Source: http://www. f facebook. com/deals/. e 19 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupo on Exhibit 9 Groupon Stores S Source: http p://www. group pon. com/merchants/welcome. a 20 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 Endnotes Evelyn Rusli and Claire Miller, â€Å"Google Is Said to Be Poised to Buy Groupon,† DealBook, The New York Times, November 30, 1010, http://dealbook. nytimes. com/2010/11/30/google-is-said-to-be-close-to-buyinggroupon/? ref=grouponinc, accessed December 2010. Evelyn Rusli and Jenna Wortham, â€Å"Google Gambit for Groupon Raises Concern,† DealBook, The New York Times, November 30, 2010, http://dealbook. nytimes. com/2010/11/30/googles-gambit-for-groupon-raisesconcerns/? partner=rss&emc=rss, accessed December 2010. 3 Tiernan Ray, â€Å"Does Google’s Groupon Deal Make Sense? Barron’s, December 4, 2010, http://online. barrons. com/article/SB50001424052970204033804575645052537926526. html? mod=BOL_twm_col, accessed December 2010. 4 Christopher Steiner, â€Å"Meet the Fastest Growing Company Ever,† Forbes. com, August 30, 2010, http://www. forbes. com/forbes/2010/0830/entrepreneurs-groupon-facebook-twitter-next-webphenom_2. html, accessed February 2011. 2 1 John Battelle, â€Å"Thinking Out Loud: What’s Driving Groupon? † businessinsider. com, December 19, 2010, http://www. businessinsider. com/battelle-groupon-2010-12#ixzz1CGRvk7Sb, accessed February 2011. Jenna Wortham and Evelyn Rusli, â€Å"A Silicon Bubble Shows Signs of Reinflating,† DealBook, The New York Times, December 3, 2010, http://dealbook. nytimes. com/2010/12/03/a-silicon-bubble-shows-signs-ofreinflating/, accessed December 2010. Christopher Steiner, â€Å"Meet the Fastest Growing Company Ever,† Forbes. com, August 30, 2010, http://www. forbes. com/forbes/2010/0830/entrepreneurs-groupon-facebook-twitter-next-webphenom_2. html, accessed February 2011. 8 9 7 6 5 Ibid. â€Å"Groupon Saves Consumers More Than $1 Million in Less Than Six Months Chicagoans, Bostonians Save Big Using Daily Discount Website,† Globenewswire. om, April 22, 2009, http://www. globenewswire. com/ newsroom/news. html? d=163568, accessed February 2011. 10 â€Å"Daily Deals Dissected: Where the Popular Offers are and Who is Buying,† mint. com, December 24, 2010, http://www. mint. com/blog/trends/groupon-12142010/, accessed February 2011. 11 Wailin Wong, â€Å"Gap’s Gro upon Pulls in $11 Million,† ChicagoTribune. com, August 20, 2010, http://articles. chicagotribune. com/2010-08-20/business/sc-biz-0821-groupon-20100820_1_gender-and-zipcode-chicago-startup-coupon-site, accessed February 2011. 12 Owen Thomas, â€Å"Can Groupon Take to the Skies with its First Airline Deal? venturebeat. com, February 17, 2011, http://venturebeat. com/2011/02/17/groupon-virgin-america/, accessed February 2011. 13 â€Å"New on Groupon: Referral Rewards,† goupon. com, October 5, 2009, http://www. groupon. com/blog/ cities/new-on-groupon-referral-rewards/, accessed February 2011. 14 â€Å"Groupon: Collective Buying Power,† groupon. com, http://www. groupon. com/pages/affiliates, accessed February 2011. 15 Lindsay Steinbach, â€Å"Do You Groupon? † blog. compete. com, March 10, 2010, http://blog. compete. com/2010/ 03/10/do-you-groupon/, accessed February 2011. 16 â€Å"One Brave Soul. Living only off Groupons,† http://liveoffgroupon. com/about/, accessed February 2011. 17 Stuart Elliott, â€Å"Super Bowl Marketers Try to Score Points, Too, nytimes. com, January 31, 2011. http://www. nytimes. com/2011/02/01/business/media/01adcol. html? _r=1&scp=3&sq=groupon&st=cse, accessed February 2011. 18 â€Å"Like new customers? Then you’ll love Groupon,† grouponworks. com, http://www. grouponworks. com/, accessed February 2011. 21 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG 511-094 Groupon Laurie Segall, â€Å"Groupon Spends Big on Controversial (Tasteless? ) Super Bowl Spots,† money. cnn. com, February 7, 2011, http://money. cnn. com/2011/02/06/technology/groupon_superbowl_ad/index. htm, accessed February 2011. Wailin Wong, â€Å"Groupon Pulls Controversial Tibet Ad,† chicagobreakingbusiness. com, February 11, 2011, http://chicagobreakingbusiness. com/2011/02/groupon-pulls-controversial-tibet-ad. html, accessed February 2011. 21 22 23 20 19 http://amplicate. com/love/groupon, opinion by User-7855g5, posted Jan 27 2011, accessed March 2011. http://www. roupon. com/press, accessed March 2011. Ibid. 24 Beth Teitell, â€Å"For Coupon Overreachers, a Chance to Recoup,† The Boston Globe, March 9, 2011, http://www. boston. com/lifestyle/articles/2011/03/09/market_for_groupon_remors e_allows_users_to_unload _coupons, accessed March 2011. â€Å"Too Much of a Good Thing? † groupon. com, September 16, 2010, http://www. groupon. co m/blog/cities/ too-much-of-a-good-thing, accessed February 2011. â€Å"What do you get with Groupon that you don’t get anywhere else? † grouponworks. com, http://www. grouponworks. com/why-groupon, accessed February 2011. William Wei, â€Å"American Apparel Source Raves about a $3 Million Groupon Deal—Reveals Sales Numbers that Will Erase ‘Ongoing Doubts about Groupon’,† BusinessInsider. com, December 14, 2010, http://www. businessinsider. com/american-apparel-groupon-2010-12, accessed March 2011. â€Å"Groupon in Retrospect,† posiecafe. com, September 11, 2010 http://posiescafe. com/wp/? p=316, accessed February 2011. Shira Ovide, â€Å"Groupon Merchant: ‘There’s a Flaw in their Business’,† DealJournal, WSJ. com, January 7, 2011, http://blogs. wsj. com/deals/2011/01/07/a-groupon-customer-speaks-why-groupon-didnt-work-for-me, accessed January 2011. 0 â€Å"What do you get with Groupon that you don’t get anywhere else? † grouponworks. com, http://www. grouponworks. com/why-groupon, accessed February 2011. 31 Rolfe Winkler, â€Å"Groupon Has a Chance to Cash This One In,† online. wsj. com, January 24, 2011, http://online. wsj. com/article/SB10001424052748703398504576100203631870050. html? KEYWORDS=groupon, accessed February 2011. 32 Pascal-Emmanuel Gobry, â€Å"Groupon Buys Up Competitors in Israel, South Africa, and India,† businesssinsider. com, January 11, 2011, http://www. businessinsider. com/groupon-snaps-up-more-internationalcompetitors-2011-1, accessed February 2011. 9 28 27 26 25 Michael Hickins, â€Å"The Groupon Frodo Memo,† WSJ Digits, February http://blogs. wsj. com/digits/2011/02/25/the-groupon-frodo-memo/, accessed March 2011. 33 25, 10, 2011, 2011, Bill Saporito, â€Å"The Groupon Clipper,† Time, February http://www. time. com/time/business/article/0,8599,2047215-1,00. html, accessed February 2011. 35 34 Michael Hickins, â€Å"Groupon Revenue Hit $760 Million, CEO Memo Shows,† The Wall Street Journal, February 26, 2011, http://online. wsj. com/article/SB10001424052748703408604576164641411042376. html? mod= WSJ_Tech_LEFTTopNews, accessed March 2011. 6  "Groupon CEO Apologizes to Japan Customers for ‘Osechi’ Mess-Up,† japantoday. com, January 18, 2011, http://www. japantoday. com/category/national/view/groupon-ceo-apologizes-to-japanese-customers-forosechi-mess-up, accessed February 2011. 37 Tim Krisher, â€Å"Groupon Users Furious about FTD Flower Deal,† HuffingtonPost. com, February 13, 2011, http://www. huffingtonpost. com/2011/02/13/groupon-ftd-deal_n_822360. html, accessed March 2011. 22 This document is authorized for use only by Boshen Wang in MACC 402 – Groupon taught by William Forster from August 2011 to December 2011. For the exclusive use of B. WANG Groupon 511-094 â€Å"Groupon CEO Apologizes to Japan Customers for ‘Osechi’ Mess-Up,† japantoday. com, January 18, 2011, http://www. japantoday. com/category/national/view/groupon-ceo-apologizes-to-japanese-customers-forosechi-mess-up, accessed February 2011. Kunur Patel, â€Å"Groupon Primes Itself to Become the Next Zappos,† AdAge Digital, March 1, 2011, http://adage. com/article/digital/groupon-primes-zappos/149141/, accessed March 2011. Christopher Steiner, â€Å"The Next Web Phenom,† forbes. com, September

The eNotes Blog How to Analyze a Poem in 7 EasySteps

How to Analyze a Poem in 7 EasySteps At first, analyzing a poem may seem like an intimidating task, especially considering the myriad poetic forms out there. It’s important to note, however, that a poem can have different meanings for different readers. Many poems are intentionally left open-ended and refuse to resolve their internal tensions. As poet Billy Collins says, you should not be trying to beat a confession out of a poem. Lets look at how to analyze a poem in 7 steps: 1. Read the poem aloud multiple times Reading a poem aloud is necessary for analysis. It’s important to read a poem multiple times before attempting to dig for deeper meanings. Pay close attention to the rhythm and punctuation of the poem, the stressed and unstressed syllables, for these are intentional decisions made by the poet. Make note of anything that stands out from your readings of the poem, such as word choice, characters in the poem, and the rhyme scheme. 2. Review the title The title often contains important clues for understanding the piece. After reading the poem, reflect on the title and determine how or if it relates to your understanding of the work. Does it tell you anything about the poem’s subject, tone, or form? Does it illustrate a specific time, place, or action? 3. Identify the speaker It’s important not to confuse the poet with the â€Å"speaker† of the poem. More often than not, the speaker is a character, just like in a novel or play. The speaker will not always reveal a name, but using context clues, you can determine the persona, point of view, and the audience the speaker is addressing. 4. Consider the mood and tone Once you’ve identified the speaker, you’ll have more insight into the attitude or mood of the poem. Consider the speaker’s tone and delivery. For instance, does the speakers voice change throughout the piece? Is the voice active or passive? Are they speaking directly to the reader or to another character? 5. Highlight the use of poetic devices There are hundreds of poetic devices or techniques writers employ to enhance the effects of their works. Poetic devices are tools that can create rhythm, enhance a poem’s meaning, or intensify a mood or feeling. While you do not need to include every device in your analysis, it’s a good idea to include the significant techniques that contribute to the overall meaning of the poem. Some poetic devices to highlight include: Metaphor a comparison between two different things Simile a direct comparison between two things using the words â€Å"like† or â€Å"as† Onomatopoeia the use of a word that imitates the sounds of what the word mean Assonance the repetition of vowel sounds Alliteration the repetition of consonant sounds Personification giving human traits to non-living/non-human things Imagery words that evoke the senses, creating images, sounds, and sensations in the mind of the reader 6. Try paraphrasing Before writing your analysis, it may be helpful to rewrite the poem in your own words. This does not mean condensing the poem, but working through the lines of the poem one by one. Now that you’ve become familiar with the poet’s figurative language and use of poetic devices, you’ll be able to apply what you’ve learned to determine what’s at the heart of the piece. But remember, avoid the notion that there is â€Å"one true meaning.† 7. Identify the theme After paraphrasing, you should now have a better idea of the ideas of the poem. From those ideas, youll be able to create a theme. Essentially, the theme of a poem is the message the poet is trying to convey. A theme will often relate to a bigger idea or a universal truth. At this point, you’re ready to begin writing your analysis. You’ve read the poem multiple times and dissected all the pertinent aspects that embellish the poem with meaning. Remember, don’t expect a definitive reading. There can be many different interpretations other than your own. But as long as you are thorough and justify your analysis with evidence, your interpretation is as valid as any other! For a more in-depth review on to how to analyze a poem, visit How-To Series.

Ultimate and Penultimate

Ultimate and Penultimate Ultimate and Penultimate Ultimate and Penultimate By Maeve Maddox A DWT reader noticed this example of the use of penultimate as if it meant ultimate or best: a commentator at a tv broadcast of a national dog show commented on a particular dog (a close contender for best in show) being the penultimate dog of its breed group. Penultimate means â€Å"next to last.† The only way the dog referred to could be the â€Å"penultimate dog of its breed group† would be if it were one of two. Even then, the speaker would have to have some way of knowing which dog would be the last to die. Here are two more examples of writers using penultimate as if it meant ultimate: And since it is, after all, the penultimate in mens formal wear, screwing up the tux is also the penultimate faux pas. Ezine article With many benefits available to us in regards to protein, we should consider whey protein isolate as the penultimate source of protein. nutrition blog That the writer of the second example believes penultimate means something like â€Å"the most important† is further illustrated in the article I’m quoting from: â€Å"Whey is perhaps the healthiest form of protein that is available to our bodies.† (Yes, â€Å"in regards† is nonstandard.) I suspect that the extra syllable in penultimate leads some speakers to believe it must mean â€Å"more than ultimate,† the way the prefixes super- and extra- elevate the base words in superman and extraordinary. It doesn’t help that various manufacturers use the word penultimate to name their games, applications, and other products. Ultimate, from Latin ultimus, â€Å"last, final,† means â€Å"lying beyond all others.† The Roman poet Virgil coined the expression â€Å"Ultima Thule† to mean a far-off land or an unattainable goal. Medieval mapmakers applied the term to unexplored northern lands that lay beyond the borders of the world they knew. The prefix pene- means â€Å"nearly, almost, all but.† It occurs in a few obsolete English words, like pene-lake, â€Å"an expanse of water almost surrounded by land.† Like pene-, the pen- in penultimate is from Latin paene, â€Å"almost.† A peninsula is â€Å"almost an island.† The penultimate event or item in a series is â€Å"almost the last. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Misused Words category, check our popular posts, or choose a related post below:Farther vs. FurtherProved vs. Proven25 Idioms About Bread and Dessert

The Market Opportunities Available to Carrefour in a South Africa Assignment

The Market Opportunities Available to Carrefour in a South Africa - Assignment Example This paper provides a detailed outline of the market entry strategies that the Board of Directors should consider for entering the retail business sector in South Africa. It has been recommended that the joint venture would be the safest and most profitable method of market entry. Table of Contents 1 Brief Synopsis of the Issue 4 Recommendation(s) 4 Background 4 Company overview 4 Theories of international trade and investments 5 Analysis of Market Opportunities in South Africa 6 Company Situation Analysis 10 Analysis of various types of market entry strategies 13 Market entry Strategy: Joint venture 15 Reference List 17 Brief Synopsis of the Issue The proposed market entry strategy for Carrefour is joint venture since this is the best option available to the firm for minimizing threat involved in entering the new market and for gaining knowledge of the local market. Recommendation(s) South Africa is a developing country and the national government is making efforts to attract foreig n direct investment Carrefour is a multinational firm with advanced technological know-how Joint venture with a well performing local firm in the same business is the best strategy to enter the South African market Background Recently, Carrefour has made an unsuccessful attempt to enter the Russian market with the aim of establishing a hypermarket in the country. The causes of the failures have been found to be lack of potential demand (particularly for organic food items) and low opportunities for acquisition and growth. This paper presents a case study, which acts as the platform on which the company should build its strategy to enter the South African market. Through this paper, it has been recommended that Carrefour should adopt the strategy of a joint venture for entering the South African retail industry. Company overview Carrefour was founded in France in the year 1960 by two entrepreneurs, one textile retailer and the other a food wholesaler. In 1960, the first store was hig hly successful and it marked the beginning of the company’s successful journey. In 1975, the company made its first venture outside Europe and opened a hypermarket in Brazil. Since then Carrefour has expanded its business across the globe. Presently, the company has 4635 stores in France alone and more than 5200 stores in Europe, Asia, Latin America, Caribbean and North Africa and Middle East (Carrefour, n.d.). However, in 2009, the company faced a setback while trying to establishing a hypermarket in Russia due to lack of demand for its organic food products (Indu, 2011). The company was forced to quit their business in Russia and exited after four months. It is currently considering South Africa as a prospective country for making investments. Theories of international trade and investments In the modern globalized business world, there is wide agreement on the benefits of international trade among the economist, politicians and academic researchers. Investments made in for eign countries are believed to boost up business operations around the world and also lead to economic progress of the host countries. These countries are encouraged to modify the economic policies pertaining to international trade in such as way, that they can promote international trade and investment.